Discover more in our FAQ

Since day one, Dimples has demanded the highest quality fabrics. We source natural fabrics that are soft, hardwearing and gentle on delicate baby skin.  Our fabrics of choice are premium merino and organic cotton, which we craft into a wide range of baby clothing, blankets and accessories.

Make your merino last longer by following our care Instructions here.

Visa, Mastercard, Amex, Bank Transfer, After Pay

Australia, Austria, Belgium, Brazil, Canada, China, Cook Islands, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Macau, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Samoa, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tonga, UK, USA, Vanuatu, Uruguay and Vietnam. New Zealand.

Anyone outside of this country list would need to email customer service 

New Zealand

Flat rate of NZ$8.00

FREE SHIPPING ON ORDERS OVER $100*

*Excluding any hardware such as furniture.

Australia

Flat rate of NZ$8.00

FREE SHIPPING ON ORDERS OVER $100*

*Excluding any hardware such as furniture, prams and car seats.

International deliveries

Delivery charges may differ. Kindly reach out to our team at info@dimples.co.nz, and we can assist you.

Dispatch is usually within 1-3 business days of placing an order.

If your delivery address is in New Zealand, your order should arrive within 2-5 working days. Bulky items and rural addresses can take a bit longer. 

Shipment times vary, but we will send you a tracking number so you know where things are at.

Allow up to 5 business days for orders to be dispatched during sale periods

 

Sorry we cannot currently deliver to a PO Box

Every Dimples-branded product is made with love and care. We use quality materials, have high manufacturing standards, and hand-embroider every garment. We hope you will be delighted when your products arrive.

However, if you’re not completely satisfied with your purchase, we can give you a store credit or exchange most items*.

Make sure:

• You have proof of purchase
• The product was purchased in the last 14 days
• The product is in original condition, with original packaging and labels
• The product has not been washed, worn, or used

You will need to return products at your own expense if you change your mind, but we will refund or credit postage if the product is faulty.

We will only accept returns that were originally purchased from www.dimples.co.nz or one of our Dimples Stores. Receipt must be provided.

*Before you buy, check the exceptions for a list of items that can’t be refunded or exchanged, and choose carefully.

Yes please put your gift voucher code in at the checkout.  If you have any problems please contact us at info@dimples.co.nz

Have a look at our Baby Checklist.

If you are interested in stocking Dimples Clothing or Little Bee by Dimples please contact donna@dimples.co.nz.  Please advise the location of your store and website details.