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Sharing the love - customer feedback


Dimples’ high-quality products and fantastic service have helped us build a loyal following. We’re always thrilled to get feedback from customers and see photos of babies in our clothes – get in touch to share your experience. 

Here's what some of our recent happy customers have to say


I just love Dimples, fantastic product, great quality and detail, by far my favourite NZ brand! I highly recommend to anyone.
Antonia Kovac | 8/6/2017


Good morning, I am very likely to recommend Dimples based on the fantastic service my husband and I received when we came into store. I am due in mid-May with my first so we came into store in late January to have a look around. Up until that point my husband hadn’t really had a chance to get involved and learning things, so I wanted to bring him in to get his head around things. We ended up being in store for about an hour and a half and we (mostly my husband) asked Charlotte questions about most products in your store. She was amazing, very helpful, and so happy to answer our questions. As a result, we have come back and purchased a capsule and Stokke high chair, and now that I have had my baby shower we now know what we still need and so will be coming in in the next two weeks to get a whole lot of things on my list. Overall a fantastic experience I wouldn’t hesitate to recommend.
Emma Robinson | 11/4/2017


We all know about the quality of the products already, but also best shop layout and super friendly customer service! Charlotte has the most friendly tone, and you’ll never catch her in a bad mood or impatient! Thanks team
Jenny Zhao | 18/2/2017


It’s the best baby store in New Zealand. I love coming in! The girls that work there are amazing!!!! Always helpful!!!! The clothes are gorgeous and its great that you can put it on a newborn without having to prewash it! Very lucky to have such a great store!!!!
Valeria Lenskaia | 28/11/2017


Rebecca is always friendly helpful and prompt in sending goods. Dimples products particularly the merino clothing are magnificent and the website is excellent
Lorraine McCarthy | 11/5/2017


Wonderful friendly and helpful staff who have a good knowledge of their products. Excellent selection of babywear.
Ros de Lautour | 31/7/2017


Amazing store, friendly staff and very helpful! Awesome products would recommend 100%
Donna Rose | 17/8/2017


My gorgeous Dimples package arrived today – beautiful packaging but what was inside was more beautiful. The quality is second to none and you won’t be disappointed with any purchase you make! Now to stop myself buying more of these gorgeous baby clothes!!
En Hancock | 28/2/2017