Time to open the Dimples doors again!

Time to open the Dimples doors again!

Dimples will be opening the doors and welcoming customers to shop in-store as of Wednesday the 10th of November at 10 am following government level 3.2 restrictions. Our retail staff have missed in-store interaction with our lovely Dimples customers and are thrilled to see all the familiar faces soon. 

How will we be operating under level 3.2?

Because we are operating in an environment where transmissions of COVID-19 are still in the community, we will be operating following social distancing and capacity restrictions. Staff and customers will be required to wear masks unless they have proof of a government exemption. This ensures the safety of both our customers and Dimples retail staff. All customers and staff are requested to follow social distancing rules and remain at a 2-metre distance.

We understand some customers may still prefer to shop using contactless methods. We will still be offering contactless pick-up from our Newmarket showroom using our call and collect system. Simply ring our wonderful staff on 09 523 4161 to arrange your order.

Car Seat installations are back

Taking all the necessary safety measures Dimples can offer car seat installations once again. To book your car seat installation bookings this must be made in advance. To make an appointment you can ring our staff on 09 532 4161. Please stay at home if you feel unwell and call our shop to reschedule your booking. These installations will be performed with slight changes to ensure the safety of our customers and our staff. The customer will be required to remain at a 2-meter distance, please also ensure all windows of your car are down. The inside of the car should be clean and tidy before coming in for a fitting and at no time is the customer to be inside the car whilst staff are fitting car seats. If you would like to see what is going on all you will need to do is stand on the other side of the car and watch from outside of the vehicle. Performing a car seat installation where we would try fitting the seat with the child in it would be considered as close contact therefore, the child will not be able to be in the seat as the installation goes ahead.

We are confident that putting the measures above in place this will ensure the safety of our Dimples family and the health and wellbeing of our customers. We are excited to be getting a little sense of normality by opening our doors once again and look forward to seeing you all soon.

For call and collect, or to make a car seat booking please call 09 523 4161.