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We receive a lot of feedback from satisfied customers and would love to share some with you. If you feel our products or service has exceeded your expectations, we would love to hear from you.

Dear Dimples people,

Thank you so much for your beautiful products and your excellent customer service. I was a little anxious about delivery processes from NZ to OZ but I was amazed at the efficiency of your organisation. My parcel arrived yesterday and the seamless tracking service from NZPost to AUSPost was brilliant. Thank you all so much.

Regards, Carol
Love Dimples Merino, perfect for newborns, both warm and fits well, particularly around necks and wrists where most clothing is too baggy, or slides off. Great when you have a tall but slender wee thing like mine. Sereca

The material is amazing :) i loved dimples on my kids. Petra

DIMPLES clothes are amazing quality! They have wonderful & friendly service and lovely stores as well as great specials! Pamela.

I had Dimples for all my 3 children My eldest is 14 now, it was beautiful then, and was such high quality, wore incredibly well and washed well. It is still a beautiful product today, and sometimes would I love another baby to dress in Dimples. Instead I can buy it for my friends that are having babies. Well done Dimples! Latiesha.
I can't say enough about dimples babywear. Both my boys wore it when they were babies and even now have Dimples pjs(they are 4 and 5 now). It lasts for ever and has been past on to new ones and friends . I always buy Dimples for friends because it's such a good product. Love love love x Julie-Anne.
The quality of the Dimples garments is outstanding and the fact that there is a video on the use of the snugglesac is great for first time Mums who struggle with the muslin wrap. Thanks Jane. Yvonne.

I love Dimples. Its durabllity and beautiful fabrics make it my number one choice for all my babies. I have dressed all three of my children in Dimples and would not even buy another brand for newborns. The merino is super soft and the organic cotton is perfect for my children who have sensitive skin and are prone to e...zema. I recommend it to all my friends and send it overseas to my uk Friends who also can't get enough of it. I always get comments when we are out and people ask me where I get the clothes with the Buzzy Bee on it? Dimples Babywear is a premium product and I look forward to each seasons new collections to see what new items I can buy.  Rebecca.
Dimples is our favourite brand! We love the fact its designed and MADE in New Zealand. Its of the highest quality. Perfect for when you want the best for your baby. The sizes are generous which means you get the maximum amount of use out of them. The designs are innovative and stylish. A lot of time and thought goes into the design of each garment along with the entire range. Well worth every cent for the quality you get. Trudi.

We love Dimples! Not only is the clothing of an amazing quality, it is also very versatile. You can mix and match between the collections and fabrics to suit almost any occasion or season! It washes well - which is great as our daughter is nearly 10 months old, very mobile, in to absolutely everything and is at the ...stage where bibs no longer offer the protection they used to! I am a huge fan of all things merino and have found my daughter is most content and sleeps well when dressed in merino or the merino blends for the warmer months. The fact that the the Dimples clothing is New Zealand made is the cherry on the top! As for some of the extras we have bought from Dimples I cannot fault any of them either - we have purchased the Maxi Cosi Pebble Capsule (carseat), Nuna Leaf, Cot Mattress - Delux Innersprung, Quinny Buzz 3 Pram with the Dreami Bassinet and the Nuna Zaaz Highchair. Quality products from a lovely lady who really knows her stuff! Thanks Dimples xxx  Sherryn.

Wow, order just arrived and is truly divine.
No comparison with other baby merino on the market.
Brilliant work Dimples team. Thank you so much, Anita.

Thanks for such quick delivery of your items, wonderful service and such a big job with orders from your flash sales, greatly appreciated, just love the items I got. Melanie.
Wow my order has just arrived, the clothing is even better then I had expected, thank you so very much, now my baby just needs to grow some so he can wear them (bought 12months, baby only 3 weeks), or maybe I can convince husband that we need some more stuff. Thank you so much again I am a very happy new mum (again) dimples clothes.

Back in October we won this DIMPLES is awesome! Thank you so much! Georgina.

Thanks for your awesome customer service and speedy delivery of my order - we are big Dimples fans! Natasha.

My wee Merino Pj's arrived today and they are absolutely beautiful! Cannot wait to use them on my brand new bubba!! Thanks. Sarah.
Hi there i have followed your clothing range since my first baby was born almost 11 years ago she had a little white onsie with a bee and matching hat that i washed and got as much wear as i could before she grew out of it! Then ten years later i had a son (he will be 1 on the 20th of jan) my budget didn't stretch far enough to get him any of your lovely clothing but luckily a great friend of mine brought him two little blue suits and a wrap which he wore as much as possible im now due to have another (big surprise) baby boy and am madly trying to find the two suits to get ready to pass on (except the wrap because Travis sleeps with it every night) they still look perfect despite having washed them so much we are still unpacking from a move, its the only thing im panicking about finding :) i just thought it would be nice for you to hear how lovely we think your clothing is and although we cant dress our babies in your clothing full time the things we have are able to be passed on still in fantastic condition even after me making my babies wear it as much as possible they are just such great quality and its always nice to get positive feedback :) have a lovely night
Lila :)

Thank you so much for sun hat all your products are gorgeous xx Stephanie.

"Every mother will know the little bit of pleasure that comes from making your baby look beautiful. I love the quality and practicality of Dimples babywear, but most of all I love the joy I get from making my little boy look so stylish"
Just wanted to email you to say thanks for bringing a bit of your range down to farmers in christchurch. We have just relocated from auckland and i used to go into your new market store all the time, buying for friends and my sisters little ones and now i have the pleasure and viewing your range again. There is nothing as nice as your range, i just love it , my husband and i will be starting for a family in the coming months and i already know what i will be buying, so thank u.


I've been impressed with the speed of your responses and you've been very helpful.

I received my order today. Thank you!! My daughter's name is Rose so your clothes are PERFECT! She's also pretty special so she deserves them ;-)
We've been using your pjs for our boys for years now and absolutely love them. Just wanted to say thank you for making the everyday act of dressing my kids into something enjoyable. I love knowing they're comfortable, warm and BEAUTIFUL!!
Best, Jane.
Since the arrival of our wee girl 2 and half years ago and now another wee girl 5 months, I have been a loyal supporter of your products.  I am from a family of farmers in the high country of the South Island producing the Merino wool for your fabulous New Zealand made garments and it's refreshing to know that there is still some Kiwi brands that support New Zealand sourced and made. Dimples washes up like new every time and our 2nd wee girl is wearing clothing that her sister thrashed and they look no older than the day they were purchased"

"I don't know how you did it but the parts for the bassinette arrived today, Monday!! We will set it all up tonight for a baby that is expected either this Wednesday or Thursday.
Thank you so much. Your service has been exemplary."
Allyson from Victoria, Australia.

I just wanted to let you know that the key arrived today – thank you very much for sorting this out for us, excellent customer service.

Tracey Bryce said...

Love, love, love the new Coconut Ice range. It's awesome.
Tracey Hall said...

Thanks so much for the new bib I won. It catches everything!

Rosalind said...

Dear Dimples,

I just want to thank you for the speedy delivery of my order. My daughter in law's baby shower is tomorrow afternoon at a venerable club in Boston. I so much wanted to have her open something made in New Zealand.

My husband and I are New Zealanders but have lived in Sudbury, a town 20 miles west of Boston, Massachusetts, for many years. Our twin boys were born 36 years ago in National Women's.

With many thanks,
Rosalind Wood
Sarah said...

Wrap arrived today - Thank you! It's fantastic :-)
Sophie will be warm and snug in that tonight!

Kathryn said...

"Have received my order and I have to tell you I am thrilled with it. I am taking it over to the UK for presents for a new neice and nephew and I know they will love it."

Kathryn A
Karen said...

Thank you. I purchased the Dimples winter sleep sac and it is lovely and soft and keeps Molly lovely and warm. She kicks off her pyjama pants most nights, wee wriggler that she is, so keeping her warm is important in trying to get her sleeping through the night. I haven’t used it as a jumpsuit yet because she is quite good at crawling in it.


Palisa said...

I recently purchased a short sleeved body suit for three month old myTestiminial_02_opt.jpg daughter when we were in Wellington and I was extremely impressed with your product. I love that it is made in NZ and I feel it has a lot of integrity. So thank you.

Palisa Laoyont




Justine said...

To whom it may concern,

I just wanted to express my gratitude to you all for the great range of products available to children in hip spicas. My little girl Grace went into a hip spica on December 23rd 2008 she was just five months old. I was a little upset that we had a wardrobe full of outfits that she would not be able to wear due to the bar on the cast. Testiminial_01_opt_1.jpg

I then found two outfits I had already purchased the romper and babygrow suit were perfect because they allowed the domes to go round the bar and they were so comfortable for her. I have had alot of attention with this bright pink cast on and when she is in the romper people can't see the bar.

I have since added to my collection with some baby sleeveless bodysuits because the cast gets so hot.

Once again it has been a great to find a product that allows her to still be a little girl and look lovely even though she is in a cast.


Justine Abernethy

PS Have attached a photo of her after surgery to show exactly what they look like.

Sandy said…

dear janeanne

i wanted to thank you so much for the time that you spend with me on the phone regarding my order i placed this week. you are truly an inspiration for mothers to be, im sure that i wont be having 14 children but i will give it my best shot for another. i had so much fun chatting to you and appreciated your personal advice on some of my questions. i cant wait to receive my order and complete our beautiful nursery. once our little prince or princess comes along, i will take some photos (dressed complete in dimples next to their babybliss bassinett/change table or cot) and i will pop some chocs in the mail to you.

at this point i know i am having quite a bit of (beige bee) embroidery but if the order is ready to be sent Monday 13/10 that would be good otherwise i will just wait for the parcel to arrive (seeing obstet Monday now possibly induction Tuesday).

had antenatal coffee group this morning and girls loved the nursery and Dimples catalogue/website (so i am sure there will be plenty of orders being placed). thankyou so much again i am so excited about putting the finishing touches to the bassinett/pram/cot with my dimples goodies and to add to our baby's ever expanding wardrobe (congratulations on your amazing baby wear label).

kind regards
Sandy O'Connor Wellington

Kari said...

I love the organic cotton baby ensemble by Dimples because my sister is expecting a baby and she wants everything to be 100% organic

Laura said...

I love the organic cotton baby ensemble by Dimples, because it's "soft 100% certified organic cotton and cheerful stripes keep baby stylish, safe and happy". No better reason than that!
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Our customers are very important to us. Dimples are dedicated to providing our customers with a superior level of service. 

We are always delighted to hear from you, whether it be feedback on a particularly satisfactory experience or if our service levels or goods have not exceeded your expectations.

Email us at

For personal customer assistance : 09 523 4161
Week days 10am - 5pm

For wholesale enquiries : 09 360 2000


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Phone 09 523 4161

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