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Terms & Conditions

Terms and Conditions

Issued by Dimples by Jane Anne

The following Terms and Conditions govern the use of Dimples online service including shopping and participation in promotions run by Dimples. You can access this agreement at any time in the useful information section at the bottom of our page.

By using our website, you accept these terms and conditions in full; if you at any time disagree to these terms and conditions, you must not use this website. If you register or order from our website, you are expressively agreeing to these terms and conditions.


All prices are in New Zealand Dollars ($) and include GST (15%) sales tax. All prices are correct at time of publication; however, we have the right to alter prices for any reason at any time.


We make every effort here at Dimples to display as accurately as possible the colours of our products on our website. However, the actual colours you see can alter depending on your monitor. We cannot guarantee that your monitors display of any colours will be accurate.

Dimples by Jane Anne

We are a New Zealand based company. All orders will be shipped and processed from our Head Office in Auckland.

Product Information

We have made every effort to display the products featured as accurately as possible. The website is provided for our customers to buy, or find out more about our products and services. Some products may only be purchased from our website or instore.

We reserve the right to limit quantities or limit the number of products customers can purchase in a single transaction.

Stock Availability

All products displayed on our website are subject to availability on our website or physical store. We have made every effort to provide accurate stock availability information on our website.

We do not guarantee that if a product is classified as being “in stock” that the stock will be available to purchase online or at our store.

Use of this Website

Your right to use this website is personal to you. You may not authorize others to use this website and you are responsible for your own use of this website.

Other than connecting to Dimples servers by HTTP requests using a web brower, you may not attempt to gain access to Dimples servers by any means including, without limitation, by using administrator passwords or by masquerading as an administrator while using this website.

You agree not to disrupt, modify or interfere with this website or its associated software, hardware and servers in any way and you agree not to impede or interfere with others' use of this website. You further agree not to alter or tamper with any information or materials on, or associated with, Dimple and/or this website.

Facebook and Instagram

Any photos, videos or comments submitted to either Facebook or Instagram whether it be for promotional purposes or not must be original and the entrants own work. Entrants who breach this clause may be deemed ineligible. Any submissions by the entrant may be modified, altered or deleted by Dimples in its absolute discretion. To be eligible to win a prize in any of Dimples Competitions: an Entry must not:

(a) infringe the intellectual property or other rights of a third party
(b) be incomplete or illegible; or
(c) be unlawful, defamatory, abusive, insulting, threatening, obscene, inflammatory, offensive or otherwise contain content which, in the Promoter’s sole discretion, is inappropriate or objectionable.

Dimples accepts no responsibility accepted for late, lost or misdirected photos, videos or entries. Dimples reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process or who submits an entry that is not in accordance with these Conditions of Entry.

All photos and videos become the property of the Dimples. Each valid entry will be individually judged (by representatives of the Dimples) based on, among other things, originality and creativity answering the question. Each Prize is not transferable and not redeemable for cash or other goods or services. Each Prize must be taken as a whole and as stated in these Terms and Conditions. No alternative will be provided. Each prize is to be used for personal use only and not to be re-sold or used for business or corporate purposes. If an Entrant’s contact details changes between the date of entry and the Unclaimed Prize Determination, the Entrant must Dimples of his/her updated contact details.

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Our customers are very important to us. Dimples are dedicated to providing our customers with a superior level of service. 

We are always delighted to hear from you, whether it be feedback on a particularly satisfactory experience or if our service levels or goods have not exceeded your expectations.

Email us at

For personal customer assistance : 09 523 4161
Week days 10am - 5pm

For wholesale enquiries : 09 360 2000


14 Kent Street
Phone 09 523 4161

Open 7 Days
Mon - Friday 10am - 5pm
Saturday 10am - 5pm
Sunday 10am - 4pm